Shipping policies
We are here to help you
HOW LONG DOES DELIVERY TAKE?
Our total shipping time consists of 2 parts:
1. Packing: 1-2 business days
Most product damage happened during transportation, we are unable to control how carriers handle our shipment, but we are taking extra steps to minimize the chance of package abuse. Depending on the product, we will pack an extra layer of cardboard boxes, or bubble wrap to maximize the packing protection. This process takes 1-2 business days.
2. Shipping: 7-12 business days
Our standard shipping method is by postal/FedEx/DHL/UPS/Royal Mail, we will choose the carrier that we think works best for our customers. Shipping time normally takes around 5-9 business days to reach the United state, the united kingdom, and Australia, we make a lot of effort to reach you worldwide soon.
WHAT COUNTRIES DO YOU SHIP TO?
Our shipping to world wide . If you're located in military bases or islands far away from the country’s territory, please email us to double-check the shipping availability at info@mgswireless.com.
I ORDERED MORE THAN ONE ITEM. WILL THEY ALL BE DELIVERED AT THE SAME TIME?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. However, you will receive a shipment notification email.
CAN I CHANGE THE DELIVERY ADDRESS OF MY PACKAGE AFTER IT HAS BEEN SHIPPED OUT?
Unfortunately, we cannot change the shipment once the product is en route.
What do I need to do when I received a different product than what I ordered?
Please contact customer support at info@mgswireless.com.
Our information
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.
71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
+447418377034
info@mgswireless.com
9:00-17:00 Monday To Friday
